Asia Pacific Face-To-Face Fundraising And Telemarketing
Have a question, feedback, or enquiry about your donation to Special Olympics Asia Pacific? Please call our Asia Pacific Donor Service Hotline +65 6323 2012 Monday to Friday 9 AM to 6 PM OR e-mail us Telemarketing or Donor Services (Face-to-Face) For urgent matters or further verification please call +65 6871 4920 or email us
Special Olympics Asia Pacific (SOAP) relies on Face-to-Face fundraising and telemarketing to fund our essential programs, including year-round sports training, athletic competitions, and health and leadership development for individuals with intellectual disabilities (ID) across 34 programs in the Asia Pacific region, such as India, Singapore, Australia, and the Pacific Islands among others.
The COVID-19 pandemic significantly impacted our operations, leading to an 84% drop in Athlete Engagement. Support is crucial to help us restart, rebuild, and reclaim our reach in the region.
84%
54 million
34
Legitimacy of our Fundraisers
All our fundraising activities are in compliance with the requirements of the commissioner of charities (Singapore) and details of our fundraising appeal are available on the charity portal.
Special Olympics Asia Pacific relies on trusted, professional fundraising agencies to engage with our supporters in Singapore, where our office is based.
SG Labuan Limited, SalesWorks & LadderPro are the professional fundraising agencies that support Special Olympics Asia Pacific in liaising with both existing and potential donors in the community.
As our partner, they may reach out to you from time to time for the purpose of updating your personal particulars, sharing an update of our programmes or seek financial donations for Special Olympics through the Direct Debit Donor Programme (DDDP).
Face-to-Face Fundraisers
Our friendly brand ambassadors that conduct public fundraising will be stationed at various locations around Singapore.
Uniforms
They will be dressed in a purple and orange vest with the Special Olympics Asia Pacific logo (as depicted in these photos) and identify themselves as fundraisers representing Special Olympics Asia Pacific.
Our brand ambassador explaining how we promote inclusion for people with ID so they can live safe, healthy & happy lives.
Our brand ambassadors decked out in their signature purple and orange vests carrying the Special Olympics Asia Pacific Logo.
Identity Badges and Letters
You can verify their identity by asking for their badge which carries their name, photo and ID number. Our brand ambassadors will also be carrying a disclosure approved by the Commissioner of Charities which operates under the purview of the Singapore Ministry of Culture, Community & Youth (MCCY).
Marketing Materials
While the contents of the marketing materials might change from time to time, it will always carry the Special Olympics Asia Pacific Logo, as well as our contact information.
Telemarketers
To help you verify the caller’s identity, please check the caller IDs which should be as follows:
Telemarketing: +65 6664 8154 & +65 6664 8192
Donor Services: +65 6323 2012
They may also reach out to you from the following e-mail addresses:
- Telemarketing: servicecare.sgp@sgsupport.com
- Donor Services: donorservice.sgp@sgsupport.com
Should you need further assistance to confirm the legitimacy of the call received or if you have any other questions regarding this, you can email us.
Is my Payment Information Safe and Secure?
Our service providers comply or are certified with the following standards to ensure that any donation made is safe and secure.
- Payment Card Industry Data Security Standard (PCI DSS).
- Singapore’s Personal Data Protection Act 2012 (PDPA) and subsidiary legislation related thereto.
- Subscribe fully to the Code for Commercial Fund-raisers (Adapted for Charities) issued by the Commissioner of Charities.
Thank you for your support.
If you have any questions, please contact our service providers between 9am and 6pm, Monday to Friday, at the above-listed numbers.